Privacy 
We take care of the data Policy

At FOCUScsr.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our platform. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect
a. Personal Information:
We collect personal information when you register on our platform, such as your name, email address, company name, and contact details. This information is used to create your account, provide access to our services, and communicate with you.
b. Usage Data:
We collect data on how you interact with our platform, including your IP address, browser type, pages visited, and actions taken. This information helps us improve our services and user experience.
c. Cookies:
We use cookies to enhance your experience on our site, remember your preferences, and track site usage. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information
a. To Provide Services:
We use your personal information to create and manage your account, process transactions, and deliver the services you have requested.
b. To Improve Our Platform:
Usage data helps us analyze trends and improve our platform’s performance, functionality, and security.
c. To Communicate with You:
We may use your contact information to send you updates, notifications, and promotional offers related to our services. You can opt-out of marketing communications at any time.
d. For Legal Compliance:
We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Protect Your Information
a. Security Measures:
We implement industry-standard security measures, including encryption and secure servers, to protect your personal data from unauthorized access, alteration, or disclosure.
b. Access Control:
Only authorized personnel have access to your personal information, and they are required to maintain its confidentiality.

4. Sharing Your Information
a. Third-Party Service Providers:
We may share your data with trusted third-party service providers who assist us in delivering our services. These providers are obligated to protect your information and use it only for the purposes we specify.
b. Legal Requirements:
We may disclose your information if required by law or in response to legal requests, such as court orders or government inquiries.
c. Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any changes to this Privacy Policy as a result.

5. Your Rights and Choices
a. Access and Correction:
You have the right to access and update your personal information through your account settings. If you need assistance, please contact our support team.
b. Data Deletion:
You can request the deletion of your personal information at any time by contacting us. Please note that certain data may be retained for legal or administrative purposes.
c. Opt-Out:
You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by updating your account preferences.

6. Children’s Privacy
FOCUS is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us, and we will take steps to delete it.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant updates by posting the new policy on our website and updating the “Last Updated” date.

8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: RatnakarNineSquare, Satellite, Ahmedabad. India
Thank you for trusting FOCUScsr.com with your privacy.

Refund 
Ensuring Satisfaction Policy

At FOCUScsr.com, we are committed to ensuring your satisfaction with our audit platform services. However, if you are not entirely satisfied with your purchase, we are here to help with a clear and transparent refund policy.

1. Eligibility for Refunds
Refunds may be requested under the following conditions:
Service Issues: If there are technical issues with the platform that prevent you from using the services as intended, and these issues cannot be resolved within a reasonable time.
Unutilized Services: If you have purchased a package but have not used any of the platform services (e.g., no audits created, reports generated, or auditors allocated), you may request a refund within 7 days of purchase.
Automatic Renewals: In case of an automatic renewal of a subscription package, you may request a refund within 48 hours of the renewal date if the platform has not been used.

2. Non-Refundable Conditions
Refunds will not be issued in the following cases:
Partially Used Services: If any part of the package has been used (e.g., audits initiated or reports generated), no refund will be provided.
Customized Solutions: Customized packages, including personalized features or integrations, are non-refundable.
Cancellation After 7 Days: Refund requests made after 7 days of purchase will not be considered.

3. Refund Process
Refund Requests: All refund requests must be submitted in writing via email to [email protected], with the subject “Refund Request.”
Processing Time: Refund requests will be processed within 14 business days after submission.
Refund Method: Refunds will be issued via the original payment method used during the purchase. Depending on your bank or payment provider, it may take additional time for the funds to appear in your account.

4. Changes to the Refund Policy
FOCUScsr.com reserves the right to modify or update this refund policy at any time. Any changes will be communicated via our platform or email.
For any further questions or clarifications, please contact our support team at [email protected].

Terms & 
Let’s agree Conditions

Effective Date: 24/08/2023
Welcome to FOCUScsr.com. These terms and conditions govern your use of our audit platform and its services. By accessing or using the platform, you agree to comply with these terms. If you do not agree, you must stop using the platform immediately.
1. Definitions
“Platform” refers to the FOCUScsr audit platform, including both the website and mobile application.
“User” refers to any individual or entity that accesses and uses the services provided by FOCUScsr.
“Services” refers to the tools and features available for conducting CSR audits, generating reports, managing audit tasks, and other functionalities offered by FOCUScsr.

2. Account Registration and Responsibilities
Account Creation: Users must create an account to access certain features. Information provided must be accurate and complete. Failure to do so may result in the suspension or termination of the account.
Account Security: Users are responsible for maintaining the confidentiality of their login credentials and for all activities that occur under their account.
Eligibility: Users must be at least 18 years old to register an account.

3. Use of the Platform
Permitted Use: The platform is provided for CSR audit management. Users may not use it for any illegal or unauthorized purposes.
Prohibited Activities: Users may not:Share account access with unregistered parties.
Engage in activities that disrupt or harm the platform, including uploading harmful software or attempting to access restricted areas of the system.
Misuse the platform for any unlawful activities.

4. Subscription and Payment Terms
Subscription Plans: Users must choose a subscription package to access certain features. The details of each package, including pricing and available features, are listed on our website.
Payments: Users agree to pay all applicable fees based on the selected package at the time of purchase. All payments are final unless otherwise specified in the Refund Policy.
Automatic Renewals: Subscription plans may automatically renew unless canceled by the user before the renewal date. Users will receive a notification prior to automatic renewals.

5. Service Availability
No Guarantee: While FOCUScsr strives to ensure the platform is available at all times, we do not guarantee uninterrupted or error-free service.
Maintenance and Updates: The platform may be temporarily unavailable for maintenance or updates. Users will be notified in advance, whenever possible.

6. Intellectual Property Rights
Platform Ownership: FOCUScsr and its licensors retain all ownership rights in the platform, including its design, technology, and features.
User License: Users are granted a limited, non-exclusive, and non-transferable right to use the platform solely for the purposes outlined in these terms.

7. Limitation of Liability
FOCUScsr will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the platform. The liability is limited to the fees paid by the user for the services in the last subscription period.

8. Termination of Service
Termination by User: Users may terminate their account at any time by contacting [email protected].
Termination by FOCUScsr: We reserve the right to suspend or terminate user accounts if these terms are violated or if the user engages in activities harmful to the platform or its users.

9. Changes to the Terms
FOCUScsr reserves the right to modify or update these terms and conditions at any time. Users will be notified of any significant changes via email or through the platform.

10. Governing Law
These terms and conditions are governed by the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.

11. Contact Us
For any questions or concerns about these terms, please contact us at:
Email: [email protected]
Phone: 7654040404

By continuing to use FOCUScsr.com, you acknowledge that you have read, understood, and agree to these terms and conditions.